Enabling long credential support on Mercury controllers

Before you can use credentials of up to 240 bits with your Mercury controllers, you must enable support for long credentials on your Synergis™ Cloud Link unit.

1. Log on to the Synergis Cloud Link unit.
2. Click Configuration > Mercury controller settings .
3. Click the Database layout settings tab from the side menu, and then select the Long credentials database layout from the list.
4. Click the Long credential formats tab from the side menu, and then enter the credential length you want to use.
   The value must be from 64 to 240.
5. Click Add.
   You can add up to eight different credential formats.
6. Click Save.
7. Perform a software restart:
   1. In the top menu, click Restart > Software restart .
8. After the software restart, log back on to the Synergis Cloud Link unit.
9. On the Mercury controller settings page, click the Buses tab from the side menu.
10. Click Reset for the controllers that require long credential support.