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Administrator Guide
Learn about Synergis Cloud Link hardware and software.
Integration-specific configuration
Learn how to configure third-party devices to work with your Synergis Cloud Link unit.
Mercury controllers
Adding OSDP (Secure Channel) readers to a Mercury controller
To add an OSDP (Secure Channel) reader to a Mercury LP or MP controller, you must first configure the reader on the controller using Config Tool, and then pair the reader to the controller using the Synergis™ Appliance Portal.

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Learn about the Synergis Cloud Link release.
Hardware Installation Guide
Learn how to install and connect your Synergis Cloud Link appliance.
Administrator Guide
Learn about Synergis Cloud Link hardware and software.
- Preface
- Introduction
- General configuration
  Learn how to configure your Synergis Cloud Link unit.
- Integration-specific configuration
  Learn how to configure third-party devices to work with your Synergis Cloud Link unit.
  - Allegion Schlage wireless locks
  - ASSA ABLOY Aperio-enabled locks
  - ASSA ABLOY IP locks
  - AutoVu SharpV cameras
  - Axis controllers
  - DDS controllers
  - HID VertX sub-panels
  - Mercury controllers
    - Mercury reader settings
      This is a complete list of Mercury reader settings; these settings correspond to specific reader hardware. Most readers in use today work on the Wiegand standard. To use smart cards or to set up Secure OSDP2 readers, refer to the specific readers' tech notes.
    - Preparing to enroll the Mercury controller
      Before you enroll the Mercury controller on the Synergis™ unit, you must assign a static IP address to the controller.
    - Enrolling Mercury controllers on the Synergis unit
      To have the Synergis™ unit communicate with the Mercury controllers connected to it, you must enroll them using Security Center Config Tool.
    - Configuring Mercury controller settings in the Synergis Appliance Portal
      You can configure the settings for your Mercury controllers in the Synergis™ Appliance Portal.
    - Considerations for OSDP reader installation with Mercury
      There are several points to take into consideration before adding OSDP readers to your Mercury controllers.
    - Adding OSDP (Secure Channel) readers to a Mercury controller
      To add an OSDP (Secure Channel) reader to a Mercury LP or MP controller, you must first configure the reader on the controller using Config Tool, and then pair the reader to the controller using the Synergis™ Appliance Portal.
      - Configuring two OSDP readers per Mercury device
        The following Mercury devices can each support two OSDP readers: EP1501, LP1501, MP1501, and MR51e. To enable this capability, you must configure both readers to use the first reader port on the Mercury device.
      - Configuring Mercury devices to use two OSDP readers per port
        The following Mercury devices can support two OSDP readers on each of their onboard reader ports: LP1502, LP4502, MP1502, MP4502, MR50-S3, and MR52-S3. You must enable this capability in the Synergis™ Appliance Portal before configuring the readers in Config Tool.
    - Adding MR51e panels to a Mercury controller
      MR51e is a single door PoE panel that must be controlled through a Mercury controller. For the MR51e panel to communicate with the controller, you must set the MR51e panel to use either the Public DHCP (recommended) or the Static IP addressing mode.
    - Setting MR62e to use Static IP addressing mode
      Before you add the Mercury MR62e panel or Mercury controller under the Synergis™ unit, you must assign a static IP address to the unit.
    - Disconnecting MR panels from a Mercury controller
      To disconnect a Mercury MR panel from a Mercury controller that is enrolled in Security Center, you can delete the panel from the controller in Config Tool.
    - About Mercury triggers and procedures
      Mercury triggers and procedures are comparable to event-to-actions in Security Center. You can configure triggers and procedures in the Synergis Appliance Portal to run rules directly on a Mercury controller.
    - Configuring Mercury triggers in the Synergis Appliance Portal
      Configure a trigger to define when a procedure is run.
    - Configuring Mercury procedures in the Synergis Appliance Portal
      You must configure a procedure to define what actions to execute when a trigger event occurs.
    - Disabling Mercury triggers and procedures in the Synergis Appliance Portal
      To prevent a procedure from being run, you can disable the trigger that the procedure is linked to.
  - Allegion Schlage locks through Mercury
  - BEST Wi-Q locks through Mercury
  - SimonsVoss SmartIntego locks through Mercury
  - SALTO SALLIS wireless locks
  - OSDP devices connected to the Synergis Cloud Link RS-485 ports
  - STid readers using the SSCP protocol
- Maintenance and troubleshooting
  Learn how to troubleshoot issues and keep your Synergis Cloud Link unit up to date.
Glossary
Where to find product information
You can find our product documentation in the following locations:
Technical support
Genetec™ Technical Assistance Center (GTAC) is committed to providing its worldwide clientele with the best technical support services available. As a customer of Genetec Inc., you have access to TechDoc Hub, where you can find information and search for answers to your product questions.

Adding OSDP (Secure Channel) readers to a Mercury controller

2024-08-22

To add an OSDP (Secure Channel) reader to a Mercury LP or MP controller, you must first configure the reader on the controller using Config Tool, and then pair the reader to the controller using the Synergis™ Appliance Portal.

Before you begin

Enroll your controller with its downstream panels on your Synergis™ unit.

What you should know

To add an OSDP (Secure Channel) reader to a Mercury controller, you must pair the reader (exchange of keys) to the controller it is connected to. To pair a reader in secure mode to a different reader port when it is already securely paired to a reader port, reset the reader to factory default.
Starting in Synergis™ Softwire 11.2, connected OSDP readers do not respond when cards are presented to them, unless they are configured to control a door or elevator in Security Center.
Valid addresses for Mercury-controlled OSDP readers are 0 to 3.

Procedure

From the Config Tool homepage, open the Access control task, and click the Roles and units view.
From the entity tree, select the Synergis unit, and click the Peripherals tab.
If necessary, expand the controller to see the downstream MR panels and peripherals.
Click the reader () you want to configure and click Edit ().
In the Edit Reader dialog box, select OSDP 2 from the Type of reader list.

Note: The Secured option must be on.
Configure the other settings in the OSDP (Secure Channel) only section as necessary, and then click Save.
Log on to the Synergis Cloud Link unit.
Click Configuration > Advanced OSDP .
Find the row with the configured port, reader, and associated door, and click Start pairing.
This exchanges the keys, and the reader come back online. The reader is now secure. Any reader that rejects the key stays offline.
Repeat step 9 for the remaining readers.
This exchanges the keys, and the readers come back online. The readers are now secure; any reader that rejects the key stays offline.

After the pairing process is completed, the reader appears online in Config Tool.