Enrolling Axis controllers on the Synergis Cloud Link unit

2025-07-16Last updated

For the Synergis™ Cloud Link unit to communicate with Axis controllers, you must enroll the controllers using either the Synergis™ Appliance Portal or Config Tool.

Procedure

  1. Log on to the Synergis Cloud Link unit.
  2. Click Configuration > Hardware .
  3. At the top of the Hardware column, click Add ().
  4. In the Add hardware dialog box, select Axis as the Hardware type.
  5. Select the IP channel where the Axis controller is connected.
  6. Enter the connection parameters required to connect to the Axis controller.
    IP address
    Use the IP address of the Axis controller.
    Interface module type
    Select the Axis unit type that you are enrolling. The default is A1001.
    Username and password
    The default username and password are root and pass, respectively.
    Add hardware dialog box showing Axis configuration in the Synergis Appliance Portal.
  7. Click Add.
  8. Activate Autonomous mode.
  9. (Optional) Repeat steps 3 - 8 to add another Axis controller.
  10. Click Save.
    The hardware type, channel, and interface module you just added are displayed on the Hardware configuration page. It can take up to 1 minute for the Axis module to come online.
  11. If the current interface module firmware is not the latest, upgrade it using the Hardware inventory task in Config Tool.
    You can also upgrade using the Synergis Appliance Portal. For more information, see Upgrading interface module firmware through the Synergis Appliance Portal.
  12. Test your interface module connection and configuration from the I/O diagnostics page.
    Note:
    To use the HTTPS protocol, the AXIS A1001 must use firmware 1.65.2 or later, and A1601 interfaces must use firmware 1.83.1.1 or later.