About this guide

2025-08-13

This guide explains how to install and connect your Synergis™ Cloud Link appliance, how to configure the Synergis Cloud Link appliance for use with Security Center, and how to integrate all supported third-party devices on your appliance.

Document number: EN.702.045-G2(8)

Click here to download the pdf version of the complete Synergis™ Cloud Link Hardware Installation Guide.

For more information on the available Synergis™ Cloud Link hardware versions, see Differences between Synergis Cloud Link appliances.

This guide supplements the Synergis™ Softwire Integration Guide, the Synergis™ Cloud Link Administrator Guide, and third-party documentation provided by the manufacturer of your access control hardware.

For more information, visit the TechDoc Hub.

Notes and notices

The following notes and notices might appear in this guide:

Tip: Suggests how to apply the information in a topic or step.
Note: Explains a special case or expands on an important point.
Important: Points out critical information concerning a topic or step.
Caution: Indicates that an action or step can cause loss of data, security problems, or performance issues.
Warning: Indicates that an action or step can result in physical harm, or cause damage to hardware.

Important:

Content in this guide that references information found on third-party websites was accurate at the time of publication, however, this information is subject to change without prior notice from Genetec Inc.