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Release Notes
Learn about the Synergis Cloud Link release.
Release notes
Synergis Cloud Link 3.5.0 release notes
The Synergis™ Cloud Link is an intelligent, PoE-enabled access control appliance that supports various third-party interface modules over IP and RS-485.

Release Notes
Learn about the Synergis Cloud Link release.
- Release notes
  - Synergis Cloud Link 3.5.0 release notes
    The Synergis™ Cloud Link is an intelligent, PoE-enabled access control appliance that supports various third-party interface modules over IP and RS-485.
  - What's new in Synergis Cloud Link 3.5.0
    Synergis™ Cloud Link 3.5.0 includes Synergis™ Softwire 12.2.0 and the following enhancements.
  - Documentation for Synergis Cloud Link 3.5.0
    Synergis™ Cloud Link 3.5.0 includes the following documentation.
  - Known issues in Synergis Cloud Link 3.5.0
    Synergis™ Cloud Link 3.5.0 includes the following known issues.
  - Limitations in Synergis Cloud Link 3.5.0
    Synergis™ Cloud Link 3.5.0 includes the following known limitations.
  - Synergis Cloud Link 3.5.0 compatibility
    Synergis™ Cloud Link 3.5.0 is compatible with specific versions of Security Center and other products.
  - Supported upgrades from earlier versions of Synergis Cloud Link firmware
    Synergis™ Cloud Link appliances can be upgraded to Synergis Cloud Link 3.5.0 using the Synergis™ Appliance Portal or the Hardware inventory task in Config Tool.
  - Supported languages in Synergis Cloud Link 3.5.0
    The Synergis™ Appliance Portal is available in the following languages.
  - Supported hardware in Synergis Cloud Link 3.5.0
    Synergis™ Cloud Link 3.5.0 supports a number of industry-leading locks, readers and panels from various manufacturers.
Hardware Installation Guide
Learn how to install and connect your Synergis Cloud Link appliance.
Administrator Guide
Learn about Synergis Cloud Link hardware and software.
Glossary
Where to find product information
You can find our product documentation in the following locations:
Technical support
The Genetec™ Technical Assistance Center (GTAC) provides technical support to customers worldwide. As a Genetec customer, you have access to TechDoc Hub, where you can find documentation and answers to product questions.

Synergis Cloud Link 3.5.0 release notes

2026-03-05

The Synergis™ Cloud Link is an intelligent, PoE-enabled access control appliance that supports various third-party interface modules over IP and RS-485.

Synergis Cloud Link 3.5.0 is a minor release that improves reliability and includes new features and enhancements.

This document describes the release in detail, and provides late-breaking or other information that supplements the product documentation.