Release Notes
Learn about the Synergis Cloud Link release.
- Release notes
  - Synergis Cloud Link 3.2.1 release notes
    The Synergis™ Cloud Link is an intelligent, PoE-enabled access control appliance that supports various third-party interface modules over IP and RS-485.
  - What's new in Synergis Cloud Link 3.2.1
    Synergis™ Cloud Link 3.2.1 includes Synergis™ Softwire 11.6.1.
  - What's new in Synergis Cloud Link 3.2.0
    Synergis™ Cloud Link 3.2.0 includes the following enhancements.
  - Documentation for Synergis Cloud Link 3.2.1
    Synergis™ Cloud Link 3.2.1 includes the following documentation.
  - Known issues in Synergis Cloud Link 3.2.1
    There are no known issues specific to Synergis™ Cloud Link 3.2.1.
  - Limitations in Synergis Cloud Link 3.2.1
    There are no known limitations specific to Synergis™ Cloud Link 3.2.1.
  - Synergis Cloud Link 3.2.1 compatibility
    Synergis™ Cloud Link 3.2.1 is compatible with specific versions of Security Center and other products.
  - Supported upgrades from earlier versions of Synergis Cloud Link firmware
    Synergis™ Cloud Link appliances can be upgraded to Synergis Cloud Link 3.2.1 using the Synergis™ Appliance Portal or the Hardware inventory task in Config Tool.
  - Supported languages in Synergis Cloud Link 3.2.1
    The Synergis™ Appliance Portal is available in the following languages.
  - Supported web browsers in Synergis Cloud Link 3.2.1
    It is important to know which web browsers are compatible with the Synergis™ Appliance Portal so that you can enjoy the smoothest experience when working with the system.
  - Supported hardware in Synergis Cloud Link 3.2.1
    Synergis™ Cloud Link 3.2.1 supports a number of industry-leading locks, readers and panels from various manufacturers.
Hardware Installation Guide
Learn how to install and connect your Synergis Cloud Link appliance.
Administrator Guide
Learn about Synergis Cloud Link hardware and software.
Glossary
Where to find product information
You can find our product documentation in the following locations:
Technical support
Genetec™ Technical Assistance Center (GTAC) is committed to providing its worldwide clientele with the best technical support services available. As a customer of Genetec Inc., you have access to TechDoc Hub, where you can find information and search for answers to your product questions.

Documentation for Synergis Cloud Link 3.2.1

2024-07-25

Synergis™ Cloud Link 3.2.1 includes the following documentation.

Important: Translation of documentation is ongoing. Documentation in languages other than English might not be complete at the time of release. For the latest version of the documentation, see the Genetec TechDoc Hub.

Synergis Cloud Link 3.2.1 documentation

To learn more about the Synergis Cloud Link appliance, refer to the following documentation:

Synergis Cloud Link Hardware Installation Guide: This guide explains how to install and connect the appliance.
Synergis Cloud Link Administrator Guide: This guide explains how to configure the appliance for use with Security Center, and explains how to integrate all supported third-party devices on the appliance.

Supplementary documentation

Synergis Cloud Link firmware 3.2.1 includes version 11.6.1 of Synergis™ Softwire. Refer to the following documentation related to the Synergis Softwire version:

Synergis Softwire Integration Guide: This guide applies to both generations of Synergis Cloud Link, and lists the features and recommended firmware for all the supported integrations.
Synergis Softwire Release Notes: This guide applies to both generations of Synergis Cloud Link, and describes the resolved issues, known issues, limitations, and other important information related to the Synergis Softwire release.