Disabling Mercury triggers and procedures in the Synergis Appliance Portal

To prevent a procedure from being run, you can disable the trigger that the procedure is linked to.

What you should know

Disabling a trigger un-syncs it from the Mercury controller without losing its configuration. This is useful for temporarily preventing a specific trigger from activating. You can also troubleshoot an unexpected behavior by disabling all triggers and then enabling them one by one to figure out where the issue is coming from.

1. Log on to the Synergis Cloud Link unit.
2. Click Configuration > Mercury triggers and procedures .
3. Do one of the following:
   • To disable a single trigger, select a trigger from the list, and then select the Disable checkbox beside the Name field. Click Save.
   • To disable all triggers for the selected Mercury controller, at the top of the Mercury triggers and procedures page, click Disable all. In the dialog box that asks you to confirm your decision, click Disable all.

The disabled triggers are grayed out.

After you finish

To re-enable a trigger, select the trigger and clear the Disable checkbox, or click Enable all if all triggers were disabled. Click Save.