Events types for Mercury triggers

2024-04-11Last updated

Events define when a Mercury trigger occurs.

Event Description
Access denied: Invalid card format Access is denied when the card format has not been synced to the Mercury controller.
Access denied: Request rejected by controller Access is denied for any of the following reasons:
  • The reader mode is Locked.
  • An unknown credential is used.
  • The Mercury access grant decision is overridden by Synergis Softwire.
  • An interlock constraint.
Access denied: Unauthorized cardholder Access is denied for any of the following reasons:
  • The access rule associated with this cardholder does not apply during the date or time specified in the schedule.
  • An invalid PIN is entered.
  • A native antipassback violation.
  • A known card without access is used at this reader.
  • Two cardholders must present their credentials within a certain delay of each other and the delay has expired.
  • The area's occupancy limit is reached.
  • The visitor escort rule is enforced and the visitor is badged before the host.
  • A card and PIN are required to enter an area, and the cardholder did not enter the PIN within the allotted time.
Access denied: Unknown credential Access is denied when the card format is recognized but the credential has not been synced to the Mercury controller.
Access granted Access is granted after one of the following occurs:
  • The cardholder opens the door.
  • The entry time expires and the door relocks.
  • The door has no door sensor and entry is assumed.
Access granted: Entry detected Access is granted after entry is detected.
Access granted: Unlocked Access is granted after a door is unlocked.
Door closed The door is closed.
Door forced open The door is forced open.
Door held open The door is held open.
Door opened (not forced) The door is opened but not forced open.
Door relocked after REX The door is relocked after a request to exit.
Door relocked after manual unlock The door is relocked after a manual unlock.
Door relocked after manual unlock or REX The door is relocked after a manual unlock or a request to exit.
Door unlocked by REX The door is unlocked by a request to exit.
Duress PIN entered A duress PIN is detected at the reader. The event is generated even if the Duress PIN option is disabled on the area and access is denied.
Hard max occupancy count reached The hard maximum occupancy count is reached.
Hard occupancy count reached zero The hard maximum occupancy count reached zero.
Monitor point: Alarm (active) The unmasked input becomes active. Inputs in disarmed zones are masked.
Monitor point: Fault (trouble) The input transitions to the Trouble state.
Monitor point: Secure (inactive) The input transitions to the Inactive state.
Reader mode: Card and PIN The reader mode changes to Card and PIN.
Reader mode: Card only The reader mode changes to Card only.
Reader mode: Card or PIN The reader mode changes to Card or PIN.
Reader mode: Disabled The reader mode changes to Disabled.
Reader mode: Locked The reader mode changes to Locked (reader shunted).
Reader mode: PIN only The reader mode changes to PIN only.
Reader mode: Unlocked The reader mode changes to Unlocked (maintenance mode).