Enabling privacy mode on ASSA ABLOY IP locks

2024-10-29Last updated

To enable privacy mode from Config Tool on doors controlled by ASSA ABLOY IP locks, you must create a Boolean custom field named Privacy Mode for doors, and set it to TRUE on the doors on which you want to have this feature enabled.

Before you begin

The ASSA ABLOY IP locks that support privacy mode are the Cx-type PoE and Wi-Fi locks.

What you should know

Privacy mode is an ASSA ABLOY IP lock feature that only grants access to supervisors, which are also known as override cardholders. This feature is disabled as a factory default. All cardholders with a security clearance value lower than 7 function as supervisors. Privacy mode is activated and deactivated in different ways, depending on whether or not the ASSA ABLOY lock has a monitored deadbolt:
Locks without monitored deadbolt
Privacy mode is activated when the privacy button on the inner side of the door is pressed while the door is closed. The LED on the button flashes slowly for approximately 2 minutes to indicate that privacy mode is in effect. Privacy mode is deactivated when the door is opened from the inside, or when a supervisor badges in.
Privacy button circled on an ASSA ABLOY IP lock without monitored deadbolt.
Note: If the reader beeps and flashes purple five times when you press the privacy button, privacy mode can’t be activated because the door is open.
Locks with monitored deadbolt
Privacy mode is activated when the deadbolt is thrown while the door is closed. Privacy mode is deactivated when the deadbolt is retracted from the inside, or when a supervisor badges in.

Procedure

  1. In Config Tool, create a Boolean type custom field for door entities and name it Privacy Mode.
    Note: Spell the name exactly as it’s written. Include the capital and lowercase letters, and the space.
  2. Open the Area view task and set the Privacy Mode custom field to TRUE for all doors where this feature must be enabled.
    Tip: If you need this feature enabled on many doors, we recommend using the Copy configuration tool.
Two custom door events are added to your system:
Deadbolt locked
This event is triggered when privacy mode is activated on a door.
Deadbolt unlocked
This event is triggered when privacy mode is deactivated on a door.