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Administrator Guide
Learn about Synergis Cloud Link hardware and software.
Integration-specific configuration
Learn how to configure third-party devices to work with your Synergis Cloud Link unit.
ASSA ABLOY IP locks
About passage mode for ASSA ABLOY IP locks
Passage mode is a feature available for all ASSA ABLOY IP locks. This feature allows authorized cardholders to keep locks in the unlocked state by badging on the reader either once or twice, depending on the lock controller or brand. Repeating the process returns the lock to its normal state.

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Administrator Guide
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- Preface
- Introduction
- General configuration
  Learn how to configure your Synergis Cloud Link unit.
- Integration-specific configuration
  Learn how to configure third-party devices to work with your Synergis Cloud Link unit.
  - Allegion Schlage wireless locks
  - ASSA ABLOY Aperio-enabled locks
  - ASSA ABLOY IP locks
    - Configuration overview for ASSA ABLOY IP locks
      To configure ASSA ABLOY IP locks to work with a Synergis™ unit, you must first configure the locks with the Lock Configuration Tool (LCT), and then pair the locks to the Synergis unit using the Synergis™ Appliance Portal.
    - About the radio wake-up events feature for ASSA ABLOY Wi-Fi locks
      Wakeup events is a configurable feature on all ASSA ABLOY Wi-Fi locks that allows you to select the events that the locks must immediately report to the controller through Wi-Fi radio.
    - Configuring radio wake-up events for ASSA ABLOY Wi-Fi locks
      You can configure individual ASSA ABLOY Wi-Fi locks to contact the controller through Wi-Fi radio on specific wake-up events.
    - Enabling escape and return mode on ASSA ABLOY IP locks with body type 8200 and monitored deadbolt
      To enable the escape and return mode on doors controlled by ASSA ABLOY IP locks, you must create a Boolean custom field named Escape Return for doors, and set it to TRUE on the doors on which you want to have this feature enabled.
    - Configuring a Persona serial number for the IN120 and IN220 locks
      Before you can use passage mode on SARGENT and Corbin Russwin Cx locks IN120 and IN220, they must be configured with a PERSONA serial number.
    - About passage mode for ASSA ABLOY IP locks
      Passage mode is a feature available for all ASSA ABLOY IP locks. This feature allows authorized cardholders to keep locks in the unlocked state by badging on the reader either once or twice, depending on the lock controller or brand. Repeating the process returns the lock to its normal state.
    - Enabling passage mode on ASSA ABLOY IP locks
      To enable passage mode on doors controlled by ASSA ABLOY IP locks, you must create a Boolean custom field named PassageMode for either doors or access rules.
    - Enabling privacy mode on ASSA ABLOY IP locks
      To enable privacy mode from Config Tool on doors controlled by ASSA ABLOY IP locks, you must create a Boolean custom field named Privacy Mode for doors, and set it to TRUE on the doors on which you want to have this feature enabled.
    - Enrolling ASSA ABLOY IP locks connected to the Synergis unit
      For the Synergis™ unit to communicate with the ASSA ABLOY IP locks connected to it, you must pair them together in the Synergis™ Appliance Portal using the lock pairing mode.
    - Monitoring the battery status of ASSA ABLOY Wi-Fi locks
      To check the status of the battery on an ASSA ABLOY Wi-Fi lock, you can monitor the Battery fail event on the Synergis™ unit that it’s connected to.
  - AutoVu SharpV cameras
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  - BEST Wi-Q locks through Mercury
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  - OSDP devices connected to the Synergis Cloud Link RS-485 ports
  - STid readers using the SSCP protocol
- Maintenance and troubleshooting
  Learn how to troubleshoot issues and keep your Synergis Cloud Link unit up to date.
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About passage mode for ASSA ABLOY IP locks

2024-10-28

Passage mode is a feature available for all ASSA ABLOY IP locks. This feature allows authorized cardholders to keep locks in the unlocked state by badging on the reader either once or twice, depending on the lock controller or brand. Repeating the process returns the lock to its normal state.

Passage mode triggered by single badge

The following applies to SARGENT Cx locks, Corbin Russwin Cx locks IN120 and IN220, and all Sx locks. When the reader is in Card or PIN or Card and PIN mode, passage mode is started and stopped in the following ways:

Card or PIN: Either badge once or enter the PIN.
Card and PIN: Badge once, and then enter the PIN.

Note: Cardholders must have a security clearance above 7.

Passage mode triggered by double badge

The following applies to specific locks:

All Px locks
Sx locks running Hx firmware
SARGENT Cx lock Passport 1000 P1 and P2
Corbin Russwin Cx locks Access 700 PIP1 and PWI1
SARGENT and Corbin Russwin Cx locks IN120 and IN220 with a PERSONA serial number

Note: The IN120 and IN220 locks can either be ordered or configured manually.

Card or PIN: Badge twice to start passage mode. The PIN can’t be used.
Card and PIN: Badge once, enter the PIN, and then badge again to start passage mode.

Passage mode enabled per door or per access rule

You can enable the passage mode feature using either a custom field for doors or for access rules. Using both custom fields at the same time isn't recommended. When passage mode is enabled through a door custom field, anyone who has access to the door can use passage mode. When passage mode is enabled through an access rule custom field, you can restrict the feature to specific doors and cardholders.