Creating users

2026-04-09Last updated

Administrators can grant secure access to the Synergis™ Appliance Portal by creating user accounts and assigning logon credentials.

Before you begin

You must be assigned the Administrator role.

What you should know

The Synergis Appliance Portal supports up to 64 users.

Procedure

  1. Log on to the Synergis Cloud Link unit as an administrator.
  2. Click Configuration > Users .
  3. At the top right of the User configuration page, click Add ().
  4. In the Add new user dialog box, select a role for the user.
    Administrator
    The admin account grants full access to configure and manage all system settings and users.
    Service
    The service account grants basic access for system diagnostics and troubleshooting. For more information, see About the Synergis Cloud Link diagnostic service account.
  5. Enter a username and a strong password, and then confirm the password.
    Note:
    The password must be at least 15 characters long.
  6. In the Security verification section, enter the password you used to log on.
    Add new user dialog box on the User configuration page of the Cloud Link Roadrunner™
  7. Click Save.