Enrolling SimonsVoss SmartIntego locks on the Synergis Cloud Link unit

2025-07-16Last updated

Because the Synergis™ Cloud Link unit doesn’t communicate with the SimonsVoss SmartIntego devices, you must enroll these devices through a Mercury EP, LP, MP, or Honeywell controller, using Config Tool.

Procedure

  1. From the Config Tool homepage, open the Access control task.
  2. Click Roles and units, and then click the Synergis Cloud Link unit.
  3. Click Peripherals, and then click Add an item ().
    Dialog box that opens in Config Tool when you add peripherals to a Synergis Cloud Link unit.
  4. Enter the following information:
    Model
    Model of the controller.
    IP address
    Static IP address assigned to the controller by your IT department.
    Hostname
    Click the blue link to identify the controller by its hostname. This option is only available if you’re running Security Center 5.12.0.0 or later.
    Note:
    When enrolling a Mercury controller with its hostname, you must append the hostname with .local if the controller is not registered to DHCP and DNS on the network.
    Port
    Communication port. The default value is 3001. The port must match the value configured on the Mercury Device Manager web page.
    Channel
    Channel ID corresponding to this controller. The channel ID can be any value 0 - 63, and must be unique within the Synergis Cloud Link unit. After it’s assigned, it must not be changed.
  5. At the bottom of the Interfaces group, click Add an item () to add the SmartIntego Gateway node that you want the controller to talk to.
    1. In the dialog box that opens, click Model, and then select SimonsVoss Gateway node.
    2. In IP address, enter the IP address of the Gateway node.
    3. In Router, enter the decimal value of the Gateway node ID.
      For example, if the Gateway node ID is 0x0021, enter 33 (= 2 x 16 + 1).
      Dialog box that opens in Config Tool when adding a SimonsVoss Gateway node to a Mercury controller.
  6. At the bottom of the Interfaces group, click Add an item () to add the locks paired to the Gateway node.
    1. In the dialog box that opens, click Model, and then select the lock model (Smart Handle, Padlock, Cylinder, and so on).
    2. In Door Lock Number, enter the decimal value of the lock ID.
      For example, if the lock ID is 0x0026, enter 38 (= 2 x 16 + 6).
      Dialog box that opens in Config Tool when adding a lock to a SimonsVoss Gateway node.
    3. Click OK.
    4. Repeat if you have more locks to add.
    5. Click OK.
  7. Click OK > Apply .
    The Mercury controller with all its connected downstream panels and peripheral devices are listed on the Peripherals page.
    Note:
    Adding interface modules to the Synergis Cloud Link unit causes the unit to perform a software restart. During this process, the Synergis Cloud Link unit and all peripherals attached to it are displayed in red.
  8. Test your configuration by triggering the outputs.
    The triggered output changes state in real time on screen.
    Note:
    Reader activities are not shown on the Peripherals page.