Enrolling SimonsVoss SmartIntego locks on the Synergis Cloud Link unit
2025-07-16Last updated
Because the Synergis™ Cloud Link unit doesn’t communicate with the
SimonsVoss SmartIntego devices, you must enroll these devices through a Mercury EP, LP, MP, or
Honeywell controller, using Config Tool.
Mercury controllers enrolled on a Synergis Cloud Link unit are not visible
from the Synergis™ Appliance Portal's Hardware page.
On
the Synergis Cloud Link unit, each Mercury controller must be assigned a unique
channel ID. The controller communicates with the SmartIntego Gateway nodes through IP. IP
addresses cannot overlap within the same network.
Procedure
From the Config Tool homepage, open the
Access control task.
Click Roles and units, and then click the Synergis Cloud Link unit.
Click Peripherals, and then click Add an
item ().
Enter the following information:
Model
Model of the controller.
IP address
Static IP address assigned to the controller by your IT department.
Hostname
Click the blue link to identify the controller by its hostname. This option is
only available if you’re running Security Center 5.12.0.0 or later.
Note:
When
enrolling a Mercury controller with its hostname, you must append the hostname
with .local if the controller is not registered to DHCP and
DNS on the network.
Port
Communication port. The default value is 3001. The port must match the value
configured on the Mercury Device Manager web page.
Channel
Channel ID corresponding to this controller. The channel ID can be any value 0 -
63, and must be unique within the Synergis Cloud Link unit. After it’s
assigned, it must not be changed.
At the bottom of the Interfaces group, click Add an
item () to add the
SmartIntego Gateway node that you want the controller to talk to.
In the dialog box that opens, click Model, and then select
SimonsVoss Gateway node.
In IP address, enter the IP address of the Gateway
node.
In Router, enter the decimal value of the Gateway node
ID.
For example, if the Gateway node ID is 0x0021, enter
33 (= 2 x 16 + 1).
At the bottom of the Interfaces group, click Add an
item () to add the
locks paired to the Gateway node.
In the dialog box that opens, click Model, and then select
the lock model (Smart Handle, Padlock, Cylinder, and so on).
In Door Lock Number, enter the decimal value of the lock
ID.
For example, if the lock ID is 0x0026, enter 38
(= 2 x 16 + 6).
Click OK.
Repeat if you have more locks to add.
Click OK.
Click OK
> Apply.
The Mercury controller with all its connected downstream panels and peripheral
devices are listed on the Peripherals page.
Note:
Adding interface modules to the Synergis Cloud Link unit causes
the unit to perform a software restart. During this process, the Synergis Cloud Link unit and all peripherals attached to it are displayed in
red.
Test your configuration by triggering the outputs.
The triggered output changes state in real time on screen.
Note:
Reader
activities are not shown on the Peripherals
page.