What's new in Synergis Cloud Link 3.5.0

2026-04-29Last updated

Synergis™ Cloud Link 3.5.0 includes Synergis™ Softwire 12.2.0 and the following enhancements.

Synergis Appliance Portal enhancements

Advanced URL console
You can now manage advanced settings and features on the Synergis Cloud Link appliance through HTTP requests using the Advanced URL console page in the Synergis™ Appliance Portal. The Advanced URL console supports GET, POST, PUT, and DELETE requests, accepts JSON or XML payloads, and provides breadcrumb navigation.

For more information, see Advanced URL console commands.

User management
User management is now centralized on the new Users page in the Synergis Appliance Portal. Administrators can create or delete user accounts and update passwords for other users from a single interface, simplifying ongoing administration.

For more information, see Creating users.

Mercury controller integration enhancements

Improved authentication for Mercury controller communications
Synergis Softwire now supports mutual TLS (mTLS) authentication for Mercury LP and MP controllers running Mercury firmware version 2.9.0 or later. This enhancement provides certificate-based authentication on both ends of the connection, strengthening device identity verification and securing controller communications.

For more information, see Enabling mTLS authentication on Mercury controllers.

View Mercury certificates in the Synergis Appliance Portal
A new Mercury certificates section is added in the Synergis Appliance Portal under Configuration > Certificates . This section centralizes certificate information for Mercury controllers and the access control appliance, making it easier to verify certificate status and troubleshoot connectivity issues.