Viewing peer-to-peer information on the Synergis Cloud Link unit

2023-10-18Last updated

To troubleshoot issues related to units connected as peers to the Synergis™ Cloud Link unit, and verify that the units can all communicate with one another, you can view their status and other information about them from the Synergis™ Appliance Portal.

Procedure

To view the number of peers connected to the Synergis Cloud Link unit:
  1. Log on to the Synergis Cloud Link unit.
  2. Click Maintenance > System status .
  3. Click Unit.
    In the Number of peers connected column, the number of online peers is listed over the total number of peers. For example, 10/12 would indicate that there are 12 units other than yours under the same Access Manager role, but only 10 of them are connected to your unit.
To view details about the peers connected to the Synergis Cloud Link unit:
  1. Log on to the Synergis Cloud Link unit.
  2. Click Maintenance > Peer-to-peer .
    The list of peers is displayed.
  3. Click a unit to view its product type and MAC address.
    Example:
    Peer-to-peer page in the Synergis Appliance Portal.