Interface tour of the Synergis Appliance Portal

2024-04-05Last updated

The Synergis™ Appliance Portal homepage is divided into a top menu bar and a quick-access area with icons that lead to frequently used tasks. The homepage is dynamic and the icons vary depending on your context.

The main menu consists of the following:
The menu bar at the top of the Synergis Appliance Portal.
Home
Returns to the homepage.
Configuration
Opens the Hardware page, where you can configure the interface modules attached to the Synergis™ Cloud Link unit.
The following sub-pages are accessible from the Configuration page:
  • Unit-wide parameters
  • Synergis Softwire logging
  • Network
  • Users
  • Mercury controller settings
  • Mercury triggers and procedures
  • Reader LED and beeper settings
  • Synergis IX controller settings
  • Automation engine
  • Downstream controller settings
  • Synergis key store
  • MIFARE DESFire
  • Advanced OSDP
  • Certificates
  • SAM card (For Synergis Cloud Link 312 unit only)
  • Cloud connectivity (For units with the Cloud Agent)
I/O diagnostics
Opens the Channels page where you can monitor the state changes of the contacts and the credentials read on the readers as you trigger them.
The following sub-pages are accessible from the I/O diagnostics page:
  • Devices
  • Channels
  • Interfaces
  • Doors
  • Elevators
  • Hardware zones
  • I/O zones
Maintenance
Opens the System status page where you can view a snapshot of your unit and network status. You can also download configuration files from this page.
The following sub-pages are accessible from the Maintenance page:
  • Capabilities report
  • Log viewer
  • Download diagnostic logs
  • Ping diagnostics
  • Network capture (For use by Genetec Technical Support)
  • Interface upgrade
  • Firmware upgrade
  • Storage
  • Peer-to-peer
  • Download Synergis IX backup
Notifications
Displays system health warnings.
Help
Opens a drop-down menu with two items:
  • Help opens the Synergis™ Cloud Link Administrator Guide in a separate browser page.
  • About shows the Synergis Cloud Link appliance firmware version and copyright information.
Restart
Opens a drop-down menu where you select between Software restart or System restart to restart the Synergis Cloud Link unit hardware or software.
Administrator
Opens a drop-down menu where you can log off the unit or select User configuration, where you can change the portal interface's language.