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Hardware Installation Guide
Learn how to install and connect your Synergis Cloud Link appliance.
Mounting and connecting the Synergis Cloud Link
Wiring guidelines
To avoid injury, you should follow specific guidelines when you wire a Synergis™ Cloud Link appliance.
Recommended wire gauges
When connecting hardware the Synergis™ Cloud Link appliance, use the recommended wire gauges.

Release Notes
Learn about the Synergis Cloud Link release.
Hardware Installation Guide
Learn how to install and connect your Synergis Cloud Link appliance.
- Preface
- Introduction to Synergis Cloud Link
- Mounting and connecting the Synergis Cloud Link
  - Mounting the appliance
    You can use the mounting holes on the Synergis™ Cloud Link to mount the appliance to a suitable flat surface. Alternatively, you can mount the appliance to a DIN rail using the optional DIN rail mounting bracket.
  - Synergis Cloud Link connections
    The Synergis™ Cloud Link appliance includes connectors and ports for power (12 V dc and PoE), Ethernet, monitoring inputs, and for modules that require RS-485 communication.
  - Powering the appliance
    The Synergis™ Cloud Link appliance can be powered using 12 V dc, Power over Ethernet (PoE), or using dual power sources.
  - Power supply requirements
    When calculating the power usage of your access control system, you must account for the power requirements of the Synergis™ Cloud Link appliance and other hardware connected to the same power supply.
  - RS-485 communication channels
    The Synergis™ Cloud Link appliance has four on-board RS-485 communication channels for connecting I/O interface modules or card readers.
  - Monitoring inputs
    You can use the four inputs on the Synergis™ Cloud Link appliance to monitor external events in the access control system.
  - Wiring guidelines
    To avoid injury, you should follow specific guidelines when you wire a Synergis™ Cloud Link appliance.
    - Recommended wire gauges
      When connecting hardware the Synergis™ Cloud Link appliance, use the recommended wire gauges.
- Synergis Cloud Link 312
- Connecting Mercury interface modules in Synergis Cloud Link
- Additional resources for Synergis Cloud Link
Administrator Guide
Learn about Synergis Cloud Link hardware and software.
Glossary
Where to find product information
You can find our product documentation in the following locations:
Technical support
Genetec™ Technical Assistance Center (GTAC) is committed to providing its worldwide clientele with the best technical support services available. As a customer of Genetec Inc., you have access to TechDoc Hub, where you can find information and search for answers to your product questions.

Recommended wire gauges

2024-07-08

When connecting hardware the Synergis™ Cloud Link appliance, use the recommended wire gauges.


Function	Specification
RS-485	Belden 3105A or 9841 shielded cable or equivalent 22 AWG (maximum length of 4000 ft (1219 m) or 24 AWG (maximum length of 2500 ft (762 m)) shielded communications cable with a characteristic impedance of 120 ohm.
12 Volt (Synergis Cloud Link dc + input)	20 AWG (minimum)
Ground (Synergis Cloud Link dc - input)	20 AWG (minimum)