Changing the logon password for the Synergis Cloud Link appliance
2026-04-14Last updated
As a security best practice, regularly change the logon password for the Synergis™ Cloud Link appliance.
What you should know
- The new password must be at least 15 characters long, and should be unique and random. The Save button isn’t displayed until the system determines the password strength to be Strong or Very strong.
- If the Synergis Cloud Link
appliance
is already enrolled in Security Center 5.10.1 or later:
- You can view the Synergis Cloud Link appliance password using the Hardware Inventory task in Config Tool.
- You can change the Synergis Cloud Link appliance password using the Hardware inventory task in Config Tool instead of the Synergis Appliance Portal. For more information, see Changing access control unit passwords in Config Tool.
Procedure
- Log on to the Synergis Cloud Link appliance.
- Click .
- On the User configuration page, select the user whose password you want to change.
-
Enter the required password information:
- For your own password, enter your current password, then enter and confirm your new password.
- For another user, enter and confirm the new password, then, in the Security verification section, enter the password you used to log on.
- Click Save.
- For appliances that were already enrolled in Security Center, change the password in Config Tool to synchronize the appliance with the Access Manager role it is connected to.